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Thank you for your interest in joining our CATI@Home team. Ipsos is a leading Market Research company. The position you are enquiring about is a pay per interview independent contractors post. The amount per interview depends on the parameters of the project in field and is based on factors such as interview length, difficulty and sample type. The role involves conducting market research interviews over the telephone and you are not selling anything.
The product we sell to our clients is data quality. All data must be collected accurately, and all scripts must be adhered to in full. Our supervision teams are able to listen in live and provide coaching. Our quality procedure is very thorough and interviews that are conducted outside of our 6 mandatory rules have to be deleted and replaced. Ipsos does not tolerate cheating or fraud and cannot use interviewers who are not adhering to the requirements.
Shifts are flexible, and you will provide Ipsos with your availability for the following week. We will then allocate you to a project if there is work available. We plan our client deliveries around the shifts you will offer us. As we have limited licenses available, we will require you to communicate timeously regarding your availability as failure to show up for shifts that you have booked yourself for means we are not utilising our licences and could have offered work to another member of the team.
We have client delivery deadlines, so any shifts booked will be used to project completed interviews to our clients - it is important that our daily interview targets are met to avoid client penalties. All targets are based on project history and are achievable if the required number of calls are made. You will deal with high volumes of voicemails on some projects and this is factored in to the pay per interview levels. The harder the project, the higher the pay per interview.
Ipsos use an auto dialler to process no answers, and you will use our VOIP phone system to dial at no cost to you. You do not need a phone but a stable internet connection is required. Should you not have the required equipment or internet connection, you will not be able to conduct interviews using our platforms as both our data collection platform and telephone system require a minimum internet speed to work effectively.
All information submitted on this enquiry form must be correct. We cannot proceed with an application should any of the required equipment be missing.
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Thank you for your interest, we will be in touch.
Kind regards, The Ipsos Team.